For Expert Service Choose Door #One!

Locally Owned & Operated

At Door Number One Garage Door Service, we offer a variety of garage door services to meet the needs of our residential and commercial clients.

We Have The Answers To All Your Garage Door Problems

Located in Maple Ridge, Door Number One Garage Door Service is here to help you with all of your garage door needs. Feel free to call us regarding any type of garage door problem you have.

Sales, Repairs & Service

We carry aluminum, steel, and wood garage doors.

Openers

We can help you choose the right door opener.

Fixing Your Door

We have DIY maintenance steps for you.

Conversion

Get Helpful guidelines from our experts.

Repair Guys On Call

Is your garage door motor making a humming noise? Call us to book an appointment and our expert staff will be there to serve you.

Easy Mode Of Payment

Worried about paying for our services? At Door Number One Garage Door Service, we accept Visa and Master cards.

24 Hour Emergency Service

Is your car stuck inside, because your garage door won’t open? Don’t worry! Call Door Number One Garage Door Service and we will get your garage door opened in no time.

Garage Doors In Maple Ridg

Proudly serving Maple Ridge, Tri-cities, and Mission
Door # One offers a variety of garage door services to meet the needs of our residential and commercial clients, and this includes repairs and garage door installation in the Maple Ridge, Langley and Tri-Cities areas. We are a locally-owned and operated company based in Maple Ridge, and our services are comprehensive and include the following:

Garage door sales, installation and service
Door opener sales, installation and service
Repairs and replacement
Carport conversions
Spring changes

We also stock a wide range of parts and remote transmitters, and we’re equipped to service all aspects of your garage door/opener system, no matter which brand.

Garage Door Repair Common Questions & FAQS

Why won’t my garage door close?

Garage door manufacturers are starting to include safety eyes and reversing mechanisms on every garage door opener, making garages safer for every home owner. Garage door manufacturers are now required by law to exercise safety measures. This legislation should reduce the number of home accidents associated with garage doors.As of 1993, all residential garage door openers are equipped with photo sensors usually located approximately 4 to 6 inches from the ground on each vertical track. One of the photo cells sends a signal to the other that there is no obstruction and the door is clear to close. But if the photo cells are out of alignment or something is blocking its path (such as a garbage can or child’s toy), the opener will make an attempt to close but will reverse and open up again and the light will begin flashing. Note: If you have no bulb in the operator, you will hear a clicking instead.

Why won’t my garage door open?

The most common reason for a garage door not to open is a broken spring. Whether you have an extension spring system or the more common torsion spring system, these springs do all of the lifting. The operator only pulls the door back. If you have a broken spring you probably heard the big bang and wondered, “What the heck was that?” Fortunately, these springs most often give way when they are loaded, meaning the door is in the down position.

Pressing the wall switch to open the door will only strip the drive gear and add additional cost to your repair. Look above the door and see if you have a broken spring. If you have a broken spring, it’s time to call your friendly neighbourhood garage door technician to install a new spring. If it doesn’t look like a broken spring, it may be the force sensitivity, another safety feature.

The operator is adjusted to open or close with about 15 lbs. of pressure if the spring has lost some of its strength, or if the door has become heavier due to moisture retention in a composite panel wood door. The operator is struggling to lift and will stop dead in its tracks. It may only need a simple adjustment or a general service and spring adjustment. Door # One offers all of these services.

Broken Springs

Replacement Spring

My photo cells are in alignment, but my garage door still won’t close. What’s going on?

Unlike the photo cells which only reverse the door when it is closing, the force sensitivity mechanisms will not only reverse the door when it is closing, it will also stop the door dead in its tracks when the door is trying to open. There could be a number of reasons the door is jamming up or it could be in the operator itself. The factory setting is about 15 lbs. It’s best to have a technician have a look at both the door and operator.

Photo Cells

It sounds like my garage door opener is running, but the door is not moving. Why is that?

The drive gear in the operator may be stripped. Over time the machine gets worn and if it has been lifting a heavy, out of balance door, it’s quite possible the drive gear is stripped. It doesn’t take much to strip the nylon gear. It is made from nylon rather than steel because it’s safer to have the gear strip than to overheat the machine, possibly causing a fire. Call a qualified technician. If you can get your car out by using the manual release, just be sure your door is balanced properly and stays up by itself.

Stripped Drive Gear

Replacement Drive Gear

My machine isn’t moving. Why is it humming?

There are two possibilities:

The chain or the belt could have skipped causing the door to open too far and jamming the traveler on the rail against the stop belt. Or,
The capacitor may need replacing. The door can be opened using the manual release, but it’s time to call us!